Provide us with complete information about your event or season, including a photo for each event, a supply of tickets or reservation procedure, and any materials you wish to insert with tickets when mailed (announcements, fundraising brochures, etc.), and we will process orders by mail, telephone, or online. For online orders, we add a web page with your logo and information to our website (sample) and we list your event in the "Upcoming Events" section of the site. We accept all major credit cards using PayPal's ultra-secure processing engine. Our fees are $175 to $450 per season, based on your organization's annual budget. We charge a fee of $5 per order (not ticket) to the patron for handling and mailing; we withhold 5% of the ticket price forwarded to you to cover the myriad credit card fees. We mail tickets to patrons up to one week before your event. After that, we forward the list of "will call" orders to you. If you engage GEMS for Concert Services (below), we bring the tickets and staff a "will call" desk in the lobby.
Checks for advance sales are mailed to you on a regular basis prior to the event.
We provide mature, well-dressed staff for ticket, CD and merchandise sales, ushers and house managers, and backstage hands as well as signage to help make your concert run smoothly. We bring two cash boxes, a large supply of cash, and two electronic credit card "swiper" machines (one wireless, battery powered) for very fast processing to minimize waiting in line. You receive a complete report of ticket and merchandise sales within days of your event. Fees are $30 - $40/hour per person based on your organization's annual budget. Commission of 20% applies to merchandise sales (includes credit card fees). Depending on the event, some of our staff may serve on a volunteer basis.
It is desirable, but not necessary, to have an electrical outlet within 100 feet of the ticket sales area.